Intelligent Systems has developed powerful tools to analyze and understand free text data. Using these tools, businesses can gain business intelligence from many sources of text data, including:

• Call Center Verbatims
• Survey Verbatims
  
• Web Feedback
  
• E-mail & Websites
• Documents

Leveraging techniques from Machine Learning, Natural Language Processing, and Statistics, these tools can help understand and organize text data:

• Trend Analysis
• Summarization
• Classification
• Taxonomy Generation
• Meta-data Extraction
• Content Management
• Business Intelligence